Showing posts with label Paypal glitches. Show all posts
Showing posts with label Paypal glitches. Show all posts

Wednesday, September 24, 2008

Security So Good IT Keeps Customers Out

Remember all that promotional hullabaloo about the PayPal electronic security key?

We protect your account with one of the highest levels of online security available.

Now, add an extra layer of security when you log in with the PayPal Security Key. It’s easy, secure, and portable – so you can access your account from just about anywhere.

The PayPal Security Key is available for a special nonrefundable fee of $5 USD (including shipping and handling). There are no monthly service fees or hidden costs. You can order replacements for the same fee.


Here is a link to the June 2007 PayPal press release
The PayPal Security Key is a small electronic token that generates a unique security code approximately every 30 seconds. Members can use this code, along with their user name and password, to sign into both their eBay and PayPal accounts, helping to prevent unauthorized users from accessing them.


As we all know eBay and PayPal, winners of the 2007 "Dubya's Heckova Good Job Award" are truly technological movers and shakers. They will be presented with their award in a White House Ceremony next Monday.

Meanwhile, overworked techs are diligently working to restore access and unlock the doors so the paying customers can get in. Hopefully they can get IT patched up by Monday.





Y'all come back






Wednesday, May 28, 2008

Technology ITs Better Stronger Faster

In my morning wander around the blogs (not all business related) I see that RBH over at eBayInkblog is all chuffed about some new widgets he is getting for his blog. He says

We’re in the final stages of bug-testing that feature, so look for that later this week.
I say hmmmmmm.

In the comments today was a question
Can you find out the details of the (EMR) Enhanced Member Reporting tool? I only know that it is an honor for positive membership that some sellers have been rewarded with. Also, that it is to quickly report other sellers for violations.
Hmmmmm.

On the system announcements board a seven day old glitch which actively changes listings is finally fixed. eBay advises:
Buyers: When you contemplate bidding on or buying any item, please rely on the information provided by the seller in the item description, rather than depending solely on the information shown in the Item Specifics area. If you have any question about the item, please contact the seller via the Ask Seller a Question link on the item page.
Now we all know that diligent buyers not only read the listing from beginning to end (parsing every sentence) and email the seller with questions, but they always check the system announcements board before bidding. Hmmmm

I notice that the Systems Announcements Board has been 'enhanced' it now only shows the last few acknowledged 'glitches'. This is a proactive measure designed to lessen stress for sellers, if they can't track back and see all the 'glitches' they can just be happy singing the eBay song as they work. See! Just like Lorrie Norrington said; eBay does care about sellers. Awwww.

Earlier this week Charity Auctions were down.
sellers may have difficulty interacting with and viewing information for any of their eBay Giving Works listings in My eBay
No biggie, hmmm.

An enormous outage in ProStores which did not make it to the announcements board; read all about it on this forum thread
ProStores administration URL goes to the Google Search Page, good grief, this is terrible.
Three pages of agitated ProStores sellers enlivened by these posts,
#31 Didn't you see the announcement posted this afternoon?

ProStores are shut down permanently.

No more prostores.

and #32 IT'S THE RAPTURE. AND ONLY EBAY GOT TO GO!


Hmm

The techies at PayPal have been having a workout this month, Auctionbytes reported a one day notification problem fixed but the glitches have been ongoing for a while. We will go deeper into that another day!

Aaaah, technology ... better, stronger, faster!


Almost forgot!
Congratulations & Many Happy Returns of the Day to official eBay blogger Richard Brewer-Hay on the successful completion of two months, apparently with sanity and sense of humor intact. Well done RBH.

Y'all come back and be sure to click VICTORIOUSLY on any interesting links in the sidebar!